Retention
Retention refers to the ability of a business to retain its customers over a specific period. It is a critical metric for customer loyalty and...
MRR is the sum of the revenue generated from recurring subscriptions or services within a single month.
Retention refers to the ability of a business to retain its customers over a specific period. It is a critical metric for customer loyalty and...
NDR, also known as net revenue retention, measures the revenue retained from existing customers, accounting for both expansion and churn.
Gross retention, or gross dollar retention, measures the percentage of revenue a company can retain from existing customers.