Repeat Customer Rate
Repeat customer rate measures the percentage of customers who make multiple purchases or engage with a business repeatedly over a given period. It...
NPS is a customer satisfaction metric that measures the likelihood of customers recommending a product or service to others. It provides insights into customer loyalty and brand advocacy.
Repeat customer rate measures the percentage of customers who make multiple purchases or engage with a business repeatedly over a given period. It...
Customer Acquisition Cost (CAC) is the cost to acquire a new customer. It is the total of all expenses, whether in Sales and Marketing allocated...
Churn represents the rate customers stop using a product or service or end their subscription. It is a critical metric for businesses, especially...