Retention
Retention refers to the ability of a business to retain its customers over a specific period. It is a critical metric for customer loyalty and...
Repeat customer rate measures the percentage of customers who make multiple purchases or engage with a business repeatedly over a given period. It indicates customer loyalty and satisfaction.
Retention refers to the ability of a business to retain its customers over a specific period. It is a critical metric for customer loyalty and...
Customer Acquisition Cost (CAC) is the cost to acquire a new customer. It is the total of all expenses, whether in Sales and Marketing allocated...
The payback period refers to the time required to recoup the customer acquisition cost (CAC) through revenue generated by the newly acquired...