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The Arbo Glossary

Welcome to the Arbo Glossary! This concise and comprehensive resource provides definitions and explanations of key accounting, finance, and startup terms.

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Operations

Capital Expenditures (CapEx)

Capital expenditures refer to the funds a company spends to acquire, maintain, or enhance long-term assets. These assets can include tangible items...

Operations

Cost Per Click (CPC)

Cost per click is a pricing model used in online advertising where advertisers pay each time a user clicks on their ad. It is commonly used in...

Operations

Cross-Selling

Cross-selling refers to selling additional products or services to existing customers.

Operations

Customer Acquisition Cost (CAC)

Customer Acquisition Cost (CAC) is the cost to acquire a new customer. It is the total of all expenses, whether in Sales and Marketing allocated...

Operations

Full-Time Employee (FTE)

A full-time employee (FTE) is an individual who works a standard number of hours considered full-time within a particular organization or jurisdiction

Operations

Go-to-Market (GTM)

A go-to-market (GTM) strategy is a detailed plan that outlines how a company will introduce and promote its products or services to its target market.

Operations

Net Promoter Score (NPS)

NPS is a customer satisfaction metric that measures the likelihood of customers recommending a product or service to others. It provides insights...

Operations

Payback Period

The payback period refers to the time required to recoup the customer acquisition cost (CAC) through revenue generated by the newly acquired...

Operations

Ramp Time

Ramp time represents the period required for a new salesperson to become fully productive and achieve their sales targets. It accounts for the time...

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